Case Study #52 - HandPunch Sweetens Bottom Line at Dunkin’ Donuts
HandPunch Provides Payback in Couple Months; Automates Time Recording; Controls Labor Costs
February 16, 2007
Case Study #52 - HandPunch Sweetens Bottom Line at Dunkin’ Donuts
STATISTICS
Industry: Fast Food
Application: Time and Attendance
Biometric: HandPunch®
Hand Readers: 27
Users: 300
HandPunch Provides Payback in Couple Months; Automates Time Recording; Controls Labor Costs
“Since biometric timekeeping takes less time and lets us reduce one position, we have saved money and got payback within months.” – Margaret Hanna, office manager for Alliance Management, Dunkin’ Donuts franchisee
Summary
Alliance Management (Avanel, NJ), a Dunkin’ Donuts franchisee with 30 stores in Middlesex, Mercer and Cherry Hill counties in New Jersey, is using HandPunch biometric readers in 27 of their stores, with three more pending, to record time and attendance information from their over 300 employees. The HandPunch readers are automating time recording and controlling labor costs.
Business Need
“We were using timecards but had numerous problems with them, including employees losing their cards. Plus, our time clocks were old and had to be replaced,” explains Hanna.
“This Dunkin’ Donuts franchise wanted more accurate, automated record keeping and to control labor costs,” adds Fred Overbeck of Automated Time Concepts (Glen Head, NY), the integrator. “The stores have lower- paid employees with a high turnover and were concerned with buddy- punching, in which one employee clocks in or out for another.
Challenges
“HandPunch readers are the most reliable and easy to use,” said Overbeck. “Fingerscan readers are not consistent, plus the HandPunch is more tolerant to subtle changes, such as sugar- or dough-coated hands.”
Solution
Instead of filling out or punching timecards, employees sim- ply place their hands on the HandPunch. Employees use the units twice a day, to punch in and out. Store managers edit the punches and forward pay files to the company’s in-house payroll department, which uses QuickBooks.
Results
“The new HandPunch readers have made payroll much easier. Problems we were having with the timecard systems have been alleviated,” Hanna reports. “The first and last thing an employee does each day is go to the HandPunch. All employees use it, including office administration.
“We now get our time sheets and time reports all on one sheet. The biometric system is much easier to use. Importantly, we’ve had no complaints or problems with the readers. We were able to eliminate one employee whose job it was to gather and review payroll records.”
HandPunch® is a registered trademark of Ingersoll Rand Recognition Systems. All other trademarks are the property of their owners.
Dunkin’ Donuts
Founded in 1946 by William Rosenberg, Dunkin’ Donuts began as a meal and coffee delivery to custom- ers on the outskirts of Boston, Massachusetts. In 1948, Rosenberg took the success of this delivery business and opened his first coffee and donut shop named the “Open Kettle.” Two years later, the name was changed to Dunkin’ Donuts and has maintained this familiar brand and consistent taste throughout the years. Today, the company has over 6000 shops in 46 different countries and stands alone as the largest coffee and donut shop chain. The original Dunkin’ Donuts store still stands in Quincy, Massachusetts, with its global headquarters in the nearby Canton, Massachusetts.
© 2007 Ingersoll-Rand Company IR-TA-1548 Rev 02/07P 408-341-4100 • F 408-341-4101 • http://recognitionsystems.ingersollrand.com/
STATISTICS
Industry: Fast Food
Application: Time and Attendance
Biometric: HandPunch®
Hand Readers: 27
Users: 300
HandPunch Provides Payback in Couple Months; Automates Time Recording; Controls Labor Costs
“Since biometric timekeeping takes less time and lets us reduce one position, we have saved money and got payback within months.” – Margaret Hanna, office manager for Alliance Management, Dunkin’ Donuts franchisee
Summary
Alliance Management (Avanel, NJ), a Dunkin’ Donuts franchisee with 30 stores in Middlesex, Mercer and Cherry Hill counties in New Jersey, is using HandPunch biometric readers in 27 of their stores, with three more pending, to record time and attendance information from their over 300 employees. The HandPunch readers are automating time recording and controlling labor costs.
Business Need
“We were using timecards but had numerous problems with them, including employees losing their cards. Plus, our time clocks were old and had to be replaced,” explains Hanna.
“This Dunkin’ Donuts franchise wanted more accurate, automated record keeping and to control labor costs,” adds Fred Overbeck of Automated Time Concepts (Glen Head, NY), the integrator. “The stores have lower- paid employees with a high turnover and were concerned with buddy- punching, in which one employee clocks in or out for another.
Challenges
“HandPunch readers are the most reliable and easy to use,” said Overbeck. “Fingerscan readers are not consistent, plus the HandPunch is more tolerant to subtle changes, such as sugar- or dough-coated hands.”
Solution
Instead of filling out or punching timecards, employees sim- ply place their hands on the HandPunch. Employees use the units twice a day, to punch in and out. Store managers edit the punches and forward pay files to the company’s in-house payroll department, which uses QuickBooks.
Results
“The new HandPunch readers have made payroll much easier. Problems we were having with the timecard systems have been alleviated,” Hanna reports. “The first and last thing an employee does each day is go to the HandPunch. All employees use it, including office administration.
“We now get our time sheets and time reports all on one sheet. The biometric system is much easier to use. Importantly, we’ve had no complaints or problems with the readers. We were able to eliminate one employee whose job it was to gather and review payroll records.”
HandPunch® is a registered trademark of Ingersoll Rand Recognition Systems. All other trademarks are the property of their owners.
Dunkin’ Donuts
Founded in 1946 by William Rosenberg, Dunkin’ Donuts began as a meal and coffee delivery to custom- ers on the outskirts of Boston, Massachusetts. In 1948, Rosenberg took the success of this delivery business and opened his first coffee and donut shop named the “Open Kettle.” Two years later, the name was changed to Dunkin’ Donuts and has maintained this familiar brand and consistent taste throughout the years. Today, the company has over 6000 shops in 46 different countries and stands alone as the largest coffee and donut shop chain. The original Dunkin’ Donuts store still stands in Quincy, Massachusetts, with its global headquarters in the nearby Canton, Massachusetts.
© 2007 Ingersoll-Rand Company IR-TA-1548 Rev 02/07P 408-341-4100 • F 408-341-4101 • http://recognitionsystems.ingersollrand.com/