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Case Study #27 - Joe's Stone Crab

HandReaders Cut Famed Restaurant’s Payroll Time and Costs

May 20, 2006
HandPunch® Pares Payroll Costs at Famed Restaurant

Industry:Hospitality
Application:Time and Attendance
Biometric:HandPunch®
Hand Readers:2
Users:280
Geography:United States

“We can do our payroll in no time now.”
- Judy Goupee, Payroll Administrator, Joe’s Stone Crab

Summary
Miami Beach landmark restaurant Joe’s Stone Crab discards employee badges and cuts time card fraud with Ingersoll Rand Recognition Systems HandPunch® biometric hand reader.

Business Need
Nearly a century old, Joe’s Stone Crab has been a Miami
attraction for almost that long. The restaurant employs about 280 people. It needed a 21st Century solution for a costly payroll problem. The badge and time clock system made it easy for employees to “buddy punch” – clock in others who were late or clock out friends after the shift ends, earning them overtime pay.

“We needed to stop buddy punching,” said Judy Goupee, payroll administrator for Joe’s Stone Crab. “We also wanted to improve the accuracy of our timekeeping.”

Challenges
The restaurant wanted a fraud-proof timekeeping system that integrated seamlessly with time and attendance software and a payroll system.

Solution
Joe’s Stone Crab installed two Ingersoll Rand Recognition Systems HandPunch hand readers in 2002. The HandPunch eliminates the expenses associated with employee badges as well as fraud caused by buddy punching. Instead of filling out or punching timecards, restaurant employees simply place their hands on the HandPunch. It automatically takes a three-dimensional reading of the size and shape of the employee’s hand and verifies the user’s identity in less than one second.

The HandPunches at Joe’s Stone Crab connect over a computer network to labor management software that tracks time and attendance. Goupee receives the actual hours clocked by the HandPunches, but she also can make changes online if employees forget to clock in or out. The software exports time files directly to a local payroll service, which eliminates manual payroll entry.

Results
“The HandPunch definitely is living up to our expectations,” Goupee said. “We can do payroll in no time now.”
She said that the time and attendance system work extremely well with the HandPunch and any problems that arise can be fixed immediately.

“The HandPunch has simplified payroll,” Goupee added. “Notably, we have encountered no resistance to the HandPunch from our employees.”

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