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Case Study #01 - David Lawrence Center

David Lawrence Center Error-Proofs Attendance with HandPunch®

May 20, 2006
David Lawrence Center Error-Proofs Attendance with HandPunch®

Industry: Healthcare
Application: Time and Attendance
Biometric: HandPunch®
Hand Readers: 2
Users: 350
Geography: United States

“The HandPunch® time clocks have given us the security that we needed. And best of all, they are no harder to use than a standard time clock ”
- Ivette Arroyo, administrative assistant, David Lawrence Center

Summary
David Lawrence Center replaces time sheets with a fast, accurate automated time and attendance system.

Business Need
The not-for-profit David Lawrence Center (DLC) of Naples, Florida, needed to replace its inefficient, error-prone, paper-based time and attendance system. DLC, which provides mental health and substance abuse services to children, adults and families, used time sheets to track the pay of 350 full-time and part-time workers in four locations.

“Everyone had to fill out a time sheet each pay period, and we had to manually key the information into payroll,” said Rita Carlin, the center’s payroll clerk. “It was a time-consuming and error-prone process.”

Challenges
DLC wanted to assure that its timekeeping was accurate and people weren’t punching in for others. “If someone showed up five minutes late, they would just write down the time they were supposed to arrive,” said administrative assistant Ivette Arroyo about the paper system.

The timekeeping system had to integrate seamlessly with their existing human resources and payroll management system. Finally, the system needed to apply payroll rules, such as those for overtime and holiday pay, consistently and fairly to every employee.

Solution
DLC chose the Ingersoll Rand Recognition Systems time clock. The HandPunch® biometric solution meshes seamlessly with DLC’s human resources system. Eight time clocks, including the HandPunch, assure accurate point-of-access timekeeping.

Each time an employee punches in, the HandPunch hand reader measures the size and shape to verify that the person using the device is really who he or she claims to be. The HandPunch compares the measurements with a previously stored "template" of the individual's hand. Once the person has been identified, the time is recorded. The entire reading and verification process takes less than a second. There can be no question about the accuracy of payroll records, because employees must be there to punch.

Results
The DLC payroll process used to take eight hours to complete. Now, it takes less than three hours. In addition, manual entry errors have been totally eliminated. HandPunch terminals cut payroll costs by flagging employees who clock in late and stopping people from clocking in for others.

“The HandPunch time clocks have given us the security that we needed,” Arroyo said. “And best of all, they are no harder to use than a standard time clock.”

About the company
David Lawrence Center in Naples, Florida, is a not-for-profit organization that provides compassionate, highly skilled and affordable mental heath and substance abuse services. Since 1969, DLC has served the needs of families by continually enhancing the quality and delivery of its services. DLC restores and rebuilds the lives of children in need, adults in crisis, and people with persistent mental illness.

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